FAQs

Read patient frequently asked questions and answers from our doctors and staff. We invite you to contact us if you have a specific question not answered below.

Our procedure suites allow scheduling convenience for patients that require injectable treatments for macular degeneration or diabetic eye disease, retina lasers and superficial eyelid procedures including the removal of styes. Glaucoma and diabetic lasers, cataract surgery, lasers after cataract surgery, corneal transplants, and major retinal repair surgeries are all performed at an outpatient surgery center.

Yes. We offer easy access to an elevator and a dedicated examination room that allows our patients to be evaluated even if they are unable to transfer to an examination chair.

A refraction is the process of determining your prescription needed for glasses or contact lenses. It is an essential part of an eye examination and necessary to provide you with an updated prescription. It is NOT a covered service by Medicare or most insurance plans. If your insurance plan does not cover this service, you will be responsible for payment at the time of service.

We realize your time is valuable.  We strive to start on time, minimize wait times, and average 1-hour appointments for full comprehensive examinations including time waiting for dilation.  Routine visits, post-operative checks, and non-dilated appointments can take as little as 15 minutes.  Complex conditions, additional testing, and time-spent in our optical shop may take longer.  If you have concerns about your wait time or experience, please let our management team know.

Dilation allows your doctor to monitor the health of the back of your eyes.  This is typically done during a comprehensive examination and may be need to be done more frequently to check for conditions such as diabetes, macular degeneration, glaucoma, or to better evaluate symptoms such as flashing lights or floaters in your vision.  We are happy to offer sunglasses at check-out and encourage you to have transportation arranged if you do not feel comfortable driving with your eyes dilated.

Certain medical insurance plans like HMOs require a referral from your primary doctor prior to your visit.  It is your responsibility to know this and make arrangements.  It is best for you to contact your insurance plan by calling the number on the back of your insurance card to verify.  If a referral is needed, you will need to contact your primary doctor and ask that a referral be faxed to our office at #314-351-4697 prior to your visit.  If your referral has not been received by the time of your visit, your appointment will need to be rescheduled or you will be asked to sign a waiver at check-in.

Yes, our doctors are providers for VSP, EyeMed, National Vision Administrators (NVA) and Vision Benefits of America (VBA). Please let us know if you carry one of these plans.  Please note that if your visit is scheduled to evaluate a problem, follow-up a diagnosis, or additional testing is needed, your visit will likely need to be run through your medical insurance.

Vision insurance or vision plans may be purchased independently or offered as an added befit to complement your medical insurance similar to a dental plan.  Vision insurance covers “routine checks” and often has defined benefits towards glasses and/or contacts.  Medical insurance will cover your visit if the purpose of the visit is to evaluate a problem or follow-up an established diagnosis.  It is important for you to understand your benefits and potential financial obligations such as co-pays prior to your appointment.

In the case of an eye emergency you may reach the doctor on call by calling 314-351-0101.  The call service will contact your doctor who will call you back.  Non-emergent questions or routine medication refills are better handled during normal clinic hours.

We are happy to offer evening appointments on Wednesday nights and are open until 6:00 PM.  We currently do not offer weekend appointments.

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Contact Form

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Submitting an appointment request does not confirm a scheduled appointment or constitute taking the place of any medical consultation. Our staff will review your request and contact you to confirm the date and time based on availability. Please do not share sensitive medical information through this form. If you are experiencing a medical emergency, call 911 immediately.

Address

STL Vision
6680 Chippewa St #220
St. Louis, MO 63109

Hours

Mon - Tue: 8:30 AM – 5  PM
Wed: 8:30 AM – 6 PM
Thu - Fri: 8:30 AM – 5 PM
Sat: Closed
Sun: Closed

Patient Reviews